return policy

How not to handle Online Returns

by Themba Nkombyane
August 23, 2022September 5, 2022

Online returns Meet Sarah, a young accountant in training with a taste for fashion and a large following on social media platforms. Her favourite things to buy online are takkies and sneakers, especially from her favourite brand, Cool Shoes. For the past 2 years, she… Read More »How not to handle Online Returns

Handling online returns and refunds

by Themba Nkombyane
June 7, 2022September 6, 2022

Returns and refunds Imagine finding the perfect winter coat after searching forever online, purchasing it, and having it delivered, only for it to be two sizes too small. It’s quite frustrating, but you expect to solve everything by just returning the coat to the online… Read More »Handling online returns and refunds